Hello!
We’re a newly onboarded Aspire customer who previously used QB for all things. We’re trying to figure out how to treat electronic payments where there is a discounted amount, these are typically for the larger corporations where they discount the total paid monthly for “on time payments”, which reduces the total payment amount paid by the customer. Historically, we would add that discount into QBs and it would adjust the invoice. In Aspire, I’m not sure how to treat this. We can’t add this discount to the invoice before sending because then the customer would be paying 2x less by discounting an already discounted amount.
My first thought is that we simply add the total amount paid minus the fee and our accountant needs to reconcile those separately at the end of each month balancing accordingly. But I’m open to hearing others ideas on how they’ve dealt with these operationally.
Question
Accounting | Invoicing - Transaction processing fees through Paymode
+4
- Employee
Couple of options for you here:
- You can override the estimate pricing directly. Mention the discount in the Proposal Description and Opportunity Invoice Notes so the customer sees it. Then, manually override the service price on the estimate to reflect the discounted amount. This allows you to invoice normally without credit memos, though it won't track the discount separately in your GL.
- Note the discount on the opp (description + invoice notes), generate the invoice (either the full amount up front or monthly), apply a credit memo for the discount to the invoice or monthly invoices.
- Create one single Credit Memo for the total discount amount upfront, rather than creating a new one each month. When your monthly invoice generates, navigate to the "New Payment" screen. You can apply a portion of the customer's unapplied property payment and a portion of that master Credit Memo to clear the invoice. Aspire will keep track of the remaining credit balance for you to use on future invoices
This article does a solid job explaining: https://guide.youraspire.com/docs/creating-discounts-on-opportunities
There is this one and likely a few other ideas in the voting portal to improve this functionality and provide more flexibility / options / etc.
https://feedback.youraspire.com/ideas/WAP-I-2466
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