We have seriously cut back on snow ops in the last couple years and really only do it for our full service clients. We are also mostly T&M and they are all structured the same, basically as simple as it gets:

Snow Removal Service:

Labor (intentionally high, we put in verbiage includes any applicable equipment costs) 

Ice melt product @ $0.XX/lb

And a holiday version of above service with a higher labor rate, and that’s it.

This has evolved over time, pre-Aspire and the first few years we experimented with having different services/tickets for walks vs plowing vs salting, costing and invoicing different equipment by the hour, but it just becomes a giant headache for everyone and honestly isn’t worth it in our opinion… I do think clients tend to prefer the simplicity of the way we do it now, and crews absolutely do love having 1 ticket per site versus multiple to manage. 

They are all as-needed services (other than the small few we have that are fixed seasonal prices, then we have monthly tickets) and we use “schedule an event” to generate and place the tickets on the schedule. There’s good KB articles about that.