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Question

CREDIT HOLD funcion in Aspire

  • January 24, 2025
  • 4 replies
  • 69 views

SoboYiW
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When a client is overdue on their invoices, our scheduler is being asked not to schedule any more of their work until they pay their balance. In other software that has been used, there is a status called CREDIT HOLD, which prevents any of their work from being scheduled until the credit hold is removed. Is there a way to implement this in Aspire?

4 replies

SoboYiW
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  • Author
  • Brainy
  • January 24, 2025

I’m missing a “T” in my topic.

 

I wish I can re-edit my topic name!!!!!!


baraica
Community Manager
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  • Community Manager
  • January 24, 2025

Hi ​@SoboYiW does adding a property tag work in this case? 


SoboYiW
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  • Author
  • Brainy
  • January 24, 2025

Yes, it is good workaround, but we would like to at lease shown some “warning message” or stop the scheduling action and make it as an “automated” process.


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  • Inspiring
  • January 29, 2025

Another work around we use is Adding “DO NO SERVICE” as a property alternative name. It still doesn’t solve but makes it more obvious so something isn’t scheduled still.