Yes, we have the exact same issue since switching to Aspire Mobile. It has something to do with the app not syncing correctly. We submit a support ticket every time to get them cleared and usually it takes a day or less. This time however it’s taking longer and we’re up to 28 waiting to be cleared. I just update our open support ticket with new conflicts to clear until they close it out.

Hi Gigi,

Thank you for sharing. Besides the alerts. We also hear some complaints about the loading time in Aspire mobile.

It will take a longer time to load the pages when first login.

Hello everyone- Just an update, after the Yoshino Cherry Release, the number of conflicts should be reduced, particularly time conflicts that couldn't be seen nor resolved in Time Entry. 

Last night we released a lot of updates to the interaction behaviors between Aspire Mobile and Cloud, specifically with time record handling. As always, keep an eye out and let us know if you need assistance. 

I’m having the same issue, though it only started in the last couple of weeks.  And today some of us can’t see our time log or force sync as it says we don’t have an internet connection, even though the internet connection is working fine everywhere else.  

We continue to have this issue and the time clock conflicts will not resolve.

We are having multiple issues with time conflicts reappearing after hitting save.  It looks like it resolves and then back again.  We are also having issues with certain members missing time.  This may be unrelated or user error. TBD on that

We absolutely have been having this same issue, up to time entry conflicts populating into last year. I’ve gotten the usual “try this and make sure you’re not doing that”, which as far as I’m aware, everyone is following, but the issues continue. I’m hovering around 100 conflicts at any given time and I occasionally get some responses with deletion, but frankly it’s just exhausting to have keep requesting these.

We’re having similar issues with Aspire Mobile!

For the slow loading time, I have a theory that Aspire Mobile loads quickly on iPhones and is slow on Androids. This is just my hunch based on very limited data though. Anyone else experiencing a similar trend? If you’re having slow loading time with AM, what kind of phones do your crew use? 

We have also heard complaints of the guys saying the app is faster on the iphone vs android.